Privacy Policy

Data controller

The data controller responsible for the personal information described in this policy is 28 Corp., a federal corporation incorporated under the Canada Business Corporations Act on November 28, 2023. BrassHelm is the brand under which 28 Corp. operates its phone AI consulting practice.

• Corporate name: 28 Corp.
• Doing business as: BrassHelm
• Corporation number: 1549966-6
• Business number (BN): 774677751RC0001
• Governing legislation: Canada Business Corporations Act
• Registered office: 1122 3 St SE, Ste 1906-498, Calgary AB T2G 1H7, Canada
• Privacy contact: cameron@brasshelm.com

Cameron O'Brien is the principal of 28 Corp. and the practical point of contact for any privacy request.

Information we collect

When you book an assessment call through the booking page at brasshelm.com/contact, we collect information you voluntarily provide in the chat and the booking confirmation. This typically includes your name, email address, a short description of your phone setup and goals, and optionally your phone number.

We also collect basic technical information your browser sends when you visit the site, such as IP address and user agent. We do not use tracking cookies or third party advertising tags.

How we use your information

We use the information you provide to schedule and run assessment calls, answer your questions, and follow up about potential work.

We do not sell your information. We do not rent it. We do not use it for advertising.

Service providers

We use a small number of third party services to run this business. Each sees only what it needs to.

• Cal.com handles the calendar booking. Your name, email, timezone, and booking details are stored there.
• Anthropic powers the qualification chatbot on the booking page. Your chat messages are sent to Anthropic's Claude API for processing. Anthropic does not train on API inputs or outputs by default.
• Close is the CRM and messaging platform we use for SMS and email follow-up. If you provide a phone number and opt in, your name, phone, and related notes may be stored in Close.
• Google Workspace handles the email account at cameron@brasshelm.com.
• Digital Ocean hosts the website. Standard web server logs are retained for operational purposes.

Sharing your information

We do not sell, rent, share, or transfer your personal information, your mobile phone number, or your SMS opt-in information to any third party or affiliate for marketing, promotional, or any other purpose. Your consent to receive SMS messages from BrassHelm is not sold, shared, or transferred under any circumstances.

The only situations in which we may share personal information are:

• With the service providers listed in the previous section, strictly to the extent each provider needs the information to deliver the service it provides to BrassHelm (for example, Cal.com handling the booking calendar).
• In the case of a business merger, acquisition, or sale of assets, in which case the receiving entity will be bound by this policy.
• When required by law, court order, or a valid request from law enforcement.
• With your explicit consent.

SMS messaging

The only SMS messages BrassHelm sends are the monthly voice AI updates, and only to phone numbers that opted in at brasshelm.com/voice-ai-monthly by entering a phone number and ticking an unchecked SMS consent box on that form. Providing a phone number on any other form on brasshelm.com does not opt you into SMS. Message frequency is about one message per month. Message and data rates may apply.

Reply STOP at any time to opt out. Reply HELP for help. Mobile information, including phone numbers and SMS opt-in data, is never shared with third parties or affiliates for any purpose.

Retention

We keep booking and communication records for as long as needed to maintain the working relationship, respond to follow-up questions, and meet legal and tax obligations under Canadian federal and Alberta provincial law. You can ask us to delete your information at any time by emailing cameron@brasshelm.com or by writing to 28 Corp. at 1122 3 St SE, Ste 1906-498, Calgary AB T2G 1H7, Canada.

Your rights

You can ask us what information we have about you, correct it, or delete it. You can also unsubscribe from SMS at any time by replying STOP, or from email by replying and asking to be removed. If you are in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws (including Alberta's Personal Information Protection Act). If we cannot resolve a privacy concern to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada.

Children

BrassHelm is a business to business consultancy. The site is not directed at children under 13, and we do not knowingly collect information from them.

Changes

If this policy changes, we will update the effective date above and post the new version on this page.

Contact

Questions about this policy, requests to access or delete your information, or any other privacy matter can be sent to cameron@brasshelm.com or by mail to the registered office of 28 Corp. at 1122 3 St SE, Ste 1906-498, Calgary AB T2G 1H7, Canada.