Coming May 29, 2026
Bela Helps.
After-hours voice AI
for service businesses.
When your customers call after hours, Bela picks up. She answers, books, escalates, and hands you the message. So nobody who tried to reach you ends up in voicemail.
Built on Google Cloud. HIPAA-eligible from day one. First month free for early customers.
What Bela Does
Three jobs.
Done well every time.
Answers warmly.
Bela picks up sounding like a real receptionist. Identifies your business by name. Listens to what the caller actually needs before responding.
Helps where she can.
FAQs you trained her on, hours, services, ballpark pricing, your emergency policy. Books straight into your calendar. Takes detailed messages with callback info.
Hands you the message.
Real-time text to the right person. Email transcript of every call. Urgent calls escalated per your rules. You never wonder what was missed overnight.
Built on Google Cloud
Why the stack matters.
One BAA covers the whole data path. No patchwork of vendor agreements across STT, LLM, TTS, database, and DNS.
Modular components, not a black box. As the voice AI industry evolves each piece can be swapped without rewriting the agent.
Self-hosted speech on our own GPU. Predictable per-client cost. No per-minute surprises when your call volume spikes.
- Conversational AIVertex AI Gemini Flash for the agent. Tuned per business.
- SpeechNVIDIA Parakeet (transcription) and Kokoro (voice) on L4 GPU. Self-hosted for predictable per-client cost.
- ComputeCloud Run for the agent runtime. Scales with call volume. Pay for what runs.
- DataCloud SQL Postgres for call records and config. HIPAA-eligible tier under Google's BAA.
- TelephonyTwilio as a pure audio conduit. No call recording on their side. Recordings stay inside Google's BAA-covered storage.
- CalendarGoogle Calendar API direct for HIPAA clients. Cal.com, Acuity, Calendly for everyone else.
Same stack across every deployment. The differences between client installs are configuration, not infrastructure.
HIPAA-eligible
Healthcare-ready from day one.
Medical, dental, and mental health practices can run Bela without building a custom compliance story. Google Cloud's BAA covers the stack. We don't store call audio on third-party platforms. Calendar integrations for HIPAA clients go direct to Google Calendar under the same BAA.
Honest About Scope
What Bela is not for.
- 24/7 IVR replacement (Bela is after-hours and overflow, not your main line)
- Complex multi-step troubleshooting that needs the owner's judgment
- Emotionally sensitive situations (Bela escalates, never pretends)
- Languages other than English at launch
Bela is an after-hours and overflow helper, not a replacement for your main line. If she's not the right fit for your situation, Cameron will tell you on the call.
Early Customer Pricing
First month free.
After that, pricing matches your call volume.
Bela Helps is in first-customer phase. Free first month to validate fit. If Bela is saving you calls and leads that would otherwise be lost, you pay for the value. If she is not, you turn her off. The pricing conversation happens once we see your call pattern.
- No upfront build fee for early customers
- 1 to 2 weeks to configure and test
- We connect to your existing tools, you install nothing
- Cancel anytime, your data exports cleanly
Launching May 29, 2026
Want Bela answering your phone
by next month?
Talk to Cameron about being an early customer.
First month free if you sign on before launch.